Return & Refund Policy
Return Window
Returns are accepted within 7 days of delivery, provided the product is unused, unwashed, and returned with its original tags and packaging intact.
Non-Returnable Items
Petticoats, blouses altered or stitched to custom measurements, and jewellery are not eligible for return due to hygiene and customization reasons, unless the item arrives damaged or defective.
How to Initiate a Return
Message us on WhatsApp with your order ID and reason for return. Our team will guide you through pickup or drop-off, whichever is available in your area.
Refunds
Once the returned item is received and inspected, refunds are processed to the original payment method within 5-7 business days. For Cash on Delivery orders, refunds are issued via bank transfer or UPI.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging for a quick resolution.